Here are some of the most common questions we receive. If you need more assistance, feel free to contact us!
You can book a room or house directly through our website or by calling us. Simply select your desired property, choose your dates, and complete the booking form.
Can I change or cancel my reservation?Yes, you can modify or cancel your booking up to 48 hours before your check-in date. Please refer to our cancellation policy for more details.
Do you require a deposit to secure my reservation?Yes, a small deposit is required to confirm your booking. The remaining balance is due upon check-in.
Some of our properties are pet-friendly! Be sure to check the listing details for each property to confirm its pet policy.
What amenities are included in the rooms/houses?All properties come with high-speed Wi-Fi, fully equipped kitchens, air conditioning, and comfortable bedding. Some properties offer additional amenities such as pools, hot tubs, and BBQ facilities.
Is parking available?Yes, all of our properties offer free parking, with designated parking spots for guests.
We accept major credit and debit cards, PayPal, and bank transfers.
Is my payment secure?Yes, we use SSL encryption to ensure all payments are secure. Your privacy and security are our top priority.
Do you offer refunds for cancellations?Refunds are available depending on the type of booking and the time of cancellation. Please check our cancellation policy for full details.
Yes, if you need extra amenities (e.g., towels, pillows, toiletries), just let us know and we will be happy to accommodate your request.
Do you provide cleaning services during the stay?Our properties are cleaned before your arrival. If you require additional cleaning services during your stay, please inform us in advance.
Is there a minimum stay requirement?Yes, most of our properties have a minimum stay of 2 nights. However, this may vary depending on the property and season, so be sure to check the listing.